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Domestic non-standard mail(Non-Standard Letters)


Non-Standard Letter


With the Reclassification of Mail Products, the Small Packets category has been reclassified as Non-Standard Letter.

The definition of Non-Standard Letter is the letters up to 2kg that do not conform to the Standard Mail criteria. Non-Standard could be in shapes other than rectangular and might contain items such as CD, diskettes, and the envelope would also be in materials other than paper.

The category only applies to domestic delivery.

Features Of Non-Standard Letters
  • Mail that contain objects such as compact disc and cassette.
  • Mail that has irregular shape.
  • Mail that uses plastic envelope, poly-wrapping and sheeted envelope.
  • Mail that exceeds 6mm thickness.
  • Card folded in two.
  • Mail sealed with stapler or metal clips.
  • Mail using dark colour, glossy or oily envelopes
  • Envelope that does not have a blank space of at least 15mm from the base of the envelope.
Rates for Non-Standard Letter:

Non-standard mail Up to 50gm RM0.50
Above 50gm up to 100gm RM0.75
Above 100gm up to 250gm RM1.00
Above 250gm up to 500gm RM2.00
Above 500gm up to 1000gm RM3.50
Above 1000gm up to 2000gm RM6.00

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